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Technical Help

How it Works

  • First telephone call is free. About 40% of issues get fixed like this. Quotes for anything else are free too.
  • I can come to you (depending on distance, there will be a mileage charge)
  • You can come to me (I am in Plessala 22330 Brittany France and also in South Wales UK about 2-3 months of the year)
  • If you can set up a community event, I charge a flat fee for a set period (usually three hours)
  • or I can help you remotely, using Skype, Zoom or other video contact tools

Smartphones and Tablets

  • Setting up on first use
  • Adding new Apps
  • Adding emails
  • Settings and how to use them
  • Setting up Wifi and Personal Hotspot access
  • Creating, storing and finding photographs
  • Installing and playing Games
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PCs and Laptops


  • Windows Operating Systems
  • Adding and Using Programs and Applications
  • Data Security and Backup
  • Creating websites

Smart TVs


  • Making your TV a Smart TV using a Firestick
  • Smart TV initial set up and adding applications
  • Adding Streaming Services (Amazon Prime, Netflix)

Internet of Things and Remote Devices


  • Adding devices to the system (Security Cameras, door bells etc.)
  • Remotely accessing devices using Smartphones
  • Image Security

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